Cookie Policy

These Terms & Conditions form a binding agreement between you and Ningbo Tikorders Trading Co., Ltd (“we”, “us” or “our”).

Our company is located in Ningbo, China. Registered address: 151 Cangsong Road, Haishu District, Ningbo, China.

Choice of Law
These Terms are governed by and interpreted in accordance with the laws of the People’s Republic of China.

Scope
These Terms apply to anyone visiting our website or purchasing from us and take precedence over any conflicting terms you may propose.

Contact Us
If you have any questions about these Terms & Conditions, please reach out to us at:
Phone (China): +86 180 1722 6606
Orders: orders@tikorders.com
Customer Service: customerservice@tikorders.com
Complaints: complaints@tikorders.com

1. Definitions
In this agreement:
‘Account’ means the records on our Website relating to you and your transactions with us; or the pages on our Website that display such records, as the context requires.

‘Content’ means the content that is encountered as part of your experience or that you contribute to our Website when visiting it. Content may include, among other things: text, images, sounds, videos and animations.

‘Delivery Service Provider’ means any person or business contracted by us to carry Products from us to deliver them to you.

‘Intellectual Property’ means intellectual property of every sort, whether or not registered or registrable in any country, including intellectual property of kinds coming into existence after today; and including, among others, designs, copyrights, software, discoveries, know-how, together with all rights which are derived from those rights.

‘Post’ means display, exhibit, publish, distribute, transmit and/or disclose information, Content and/or other material on our Website. The terms ‘Posted’ and ‘Posting’ shall be interpreted accordingly.

‘Products’ means any of the Products we offer for sale in any quantity on our Website, or, if the context requires, Products we sell to you.

‘Product Information Pages’ means those pages of our Website that describe a Product and that may set out additional terms relating to delivery, cancellation and returns of that specific Product.

‘Reseller’ means someone who in the course of their business offers Products for sale, perhaps under their own brand name, ordering from us when their customers order from them. The terms ‘Resell’ and ‘Reselling’ should be interpreted accordingly.

‘our Website’ means any website, webpage or service designed for electronic access that is owned or operated by us.

2. Interpretation
In this agreement unless the context otherwise requires:
2.1. A reference to a person is a reference to one or more individuals, whether or not formally in partnership, or to a corporation, government body, or other association or organisation.
2.2. Any agreement by any party not to do or omit to do something includes an obligation not to allow some other person to do or omit to do that same thing.
2.3. Except where stated otherwise, any obligation of any person arising from this agreement may be performed by any other person.
2.4. In this agreement references to a party include references to that person’s successors, legal representatives, permitted assigns and any person to whom those rights and obligations are transferred or passed as a result of a merger, division, reconstruction or other re-organisation involving that party.
2.5. The headings to the paragraphs to this agreement do not affect the interpretation.
2.6. A reference to an act or regulation includes new law of substantially the same intent as that act or regulation.
2.7. In the context of permission, ‘may not’ in connection with an action of yours, means ‘must not’.
2.8. In any indemnity, a reference to costs or expenses shall be construed as including the estimated cost of management time of the indemnified party.
2.9. This agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.
3. Our contract with you
3.1. Subject to these terms and conditions, we agree to provide to you with some or all of the Products described on our Website at the prices we charge from time to time.
3.2. This agreement contains the entire agreement between the parties and supersedes all previous agreements and understandings between the parties.
3.3. So far as the law allows, all implied conditions, warranties and terms are excluded from this agreement.
3.4. In entering into this contract you have not relied on any representation, warranty, information or document or other term other than that given on our Website.
3.5. Where we provide Products without specific charge to you, then they are deemed to be provided free of charge, and not to be associated with any other Products for which a charge is made. Accordingly, there is neither contractual nor other obligation upon us in respect of those Products. However, you remain obligated under these terms in respect of those Products as far as they can be applied.
3.6. If in future you buy Products from us under any arrangement that does not involve payment through our Website then these terms still apply so far as they can be applied.
3.7. If you use our Website in any way, including if you make an order on behalf of another person or business then you warrant that you have full authority to do so and you accept personal responsibility for every act or omission by you.
3.8. Should these terms conflict with any other information we provide on our Website or elsewhere, then you agree that these terms prevail.
3.9. We may change these terms from time to time. The terms that apply to you are those published on our Website on the day the contract between us is made.
Terms of sale of Products
4. Availability of Products
4.1. We do not guarantee that all the Products advertised on our Website are available at all times and in the quantities you demand.
4.2. We are a wholesaler. There may be a minimum order quantity, for example, 25 pieces, which will be advertised on the Product Information Page.
4.3. When you make an order and if we don’t stock the Products you have ordered, we shall check with the manufacturer as to how long it will take to provide those Products to you.
4.4. If you order Products that we cannot provide within a reasonable period of time, we may offer you alternatives. If this happens you may accept the alternatives we offer or cancel all or part of your order.
4.5. We do not sell our Products in all countries. We may refuse to deliver Products to you if you live in a country we do not serve.
5. Acceptance of your order
5.1. Your order is an offer to buy from us.
5.2. In making an order, you acknowledge that you understand exactly the Products you are offering to buy and you are satisfied that they suitable and satisfactory for your requirements.
5.3. The contract between us for the sale of Products comes into existence when we write to you to confirm that we agree to provide to you with them. Your payment or payments does not create a contract. If we decline to provide Products to you we shall immediately return your money to you. At any point up until then, we may decline to supply the Products to you without giving any reason.
5.4. Our message will also confirm details of your purchase and tell you when your order will be dispatched.
6. Price
6.1. The price payable for Products that you order is clearly set out on the checkout page.
6.2. The price of Products may be changed by us at any time. We will never change a price so as to affect the price charged to you at the time when you buy those Products.
6.3. If, by mistake, we have under-priced Products, we will not be liable to supply them to you at the stated price, provided that we notify you before we dispatch them to you.
6.4. The price of Products does not include the delivery charge, which will be charged at the rates applicable to the delivery method and Delivery Service Provider you choose on the date you place your order and which will be displayed on a page of our Website before we ask you to pay.
6.5. The price we charge for Products may differ from one country to another. You may not be entitled to a particular price unless you reside in the qualifying country.
6.6. For repeat or high value transactions we may offer you Products at lower prices then we advertise on our website. Alternatively, we may be able to arrange faster transportation at a given price or provide other benefits.
7. Payment
7.1. We provide multiple methods of payment, including by payment card, by bank transfer and by intermediary payment services such as Western Union.
7.2. You may be able to arrange with us to pay by cash if we have an agent in your country who can collect it. To pay by cash, please contact our order team.
7.3. We shall not deliver any Products until we have received payment in full from you. Please note that for certain payment methods, it may take a number of days from the date you instruct your bank or the payment service provider to transfer money to the date on which receive it.
7.4. If you are a business then we may ask for a deposit of between 15% and 25% of the price before we check for the availability of the Products. Depending on the quantity and type of Products, it may take 15 to 20 days for us to confirm that we are able to provide those products to you. If we cannot provide them to you then we shall refund the deposit. If we can provide them to you then we shall ask you to pay the remainder of the price before we accept your offer to enter into a contract for their supply. If you decide to withdraw your offer, then we are entitled to keep the deposit.
7.5. If the Products you order are available in parts, you must pay us the full price of the order before we send any part of it.
7.6. Bank charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than that on your invoice will be borne by you.
7.7. Any information given by us in relation to exchange rates are approximate only and may vary from time to time.
7.8. If we owe you money for any reason, we will return the amount owed to you as soon as reasonably practicable but in any event no later than 14 days from the date when we accept that repayment is due.
8. Security of your payment information
We take care to make our Website safe for you to use.
8.1. Payments that appear to be made through our Website are not actually processed by us. We use one or more online payment service providers who will encrypt your payment information in a secure environment.
8.2. If you have asked us to remember your payment information in readiness for your next purchase, we will securely store them on our systems. This information will be fully encrypted and only used to process your automatic monthly payments or other transactions that you have initiated.
9. Foreign taxes and duties
9.1. You accept responsibility for compliance with the laws and importation procedures of your country which might affect your right to import, export or use Products, including for the payment of import duties and taxes of any kind, and you represent that you have or will comply with all such laws and procedures.
10. Delivery
10.1. Products you buy may be sent directly to you by the manufacturer on our behalf. The manufacturer may be based in any country, such as China.
10.2. The possibilities for the timing and the method of delivery for Products you buy therefore depends on the characteristics of the Products themselves (such as size and weight) and the country of origin.
10.3. Accordingly, as the quantity of Products you order increases or depending on the physical characteristics of the Products, some delivery methods may no longer be viable.
10.4. During checkout we give you a choice of options for the expected date and method of delivery of your Products with the price of each based on your delivery address and the nature of the Products.
10.5. Not all options may be available for all geographical locations.
10.6. For larger orders, there may be other delivery options that we don’t provide on our website. Please contact our order team.
10.7. We will send you a message to tell you when your order has been dispatched.
10.8. Depending on the delivery method, we may be able to provide a bill of loading or a bill of cargo when we provide you with our bill of sale.
10.9. Depending on the Delivery Service Provider, we may be able to provide you with a means of tracking the progress of the Delivery, for example, through the website or an app provided by the Delivery Service Provider.
10.10. Deliveries will be made by one of our our Delivery Service Providers to a person at the address given in your order.
10.11. Products are sent at our risk until delivered to you at the address you have given to us.
10.12. We aim to deliver your Products by the expected date, but because we rely on our partner Delivery Service Providers, we cannot guarantee that your Products will arrive by the expected date.
10.13. The expected delivery date is an estimate of when the Products should arrive. It may not take into account public holidays or other events in some countries through which your Products may pass that may result in the actual delivery date being later than the expected date.
10.14. If you haven’t received some Products from your order, please wait until the delivery due time and date has passed before contacting us, as the missing items may be delivered separately later.
10.15. When your order arrives, it is important that you check immediately the condition and quantity of the Products.
10.16. If any Products have been damaged in transit, you must refuse the delivery and immediately contact us so that we may dispatch a replacement quickly and minimise your inconvenience.
10.17. Signing ‘Unchecked’, ‘Not checked’ or similar is not acceptable.
11. Cancellation
11.1. The following terms apply if you wish to cancel your order and you are buying as a consumer (someone not operating in the course of business):
11.1.1 Before receiving delivery of, and within 14 days of receiving your Products you may cancel your order provided that you pay our cancellation fee.
11.1.2 The cancellation fee that you will be required to pay depends on the quantity and nature of the Products.
11.1.3 When you tell us you wish to cancel, we shall send you a notice of the cancellation fee. If you reply to us telling us that you accept paying the cancellation fee then we shall cancel your order and refund you the amount you paid for the Products less the cancellation fee.
11.1.4 There is no obligation to accept paying the cancellation fee. Instead, you may keep the Products.
11.1.5 If you cancel your order after having received the Products you ordered then we shall not refund you until we have received the Products back into our custody.
11.2. If you buy in the course of your business (for example, as a Reseller) then you may not cancel your order.
11.3. If you have ordered Products but not received them within the time frame we gave at the time of checkout, please contact us. We may be able to track your order.
12. Faulty Products
12.1. Please examine the Products as soon as you receive them. If you do not tell us of any defect or problem within 7 days of receipt, we shall assume that you have accepted it.
12.2. Faulty Products must be returned to us as soon as any defect is discovered but not later than 14 days after receipt by you.
12.3. If you believe that you have faulty Products, please contact us providing:
12.3.1 video demonstrating the fault, or if you cannot provide video, sufficient photographs; and
12.3.2 a copy of your invoice or a returns note we have provided that states the Products which are faulty and the date of purchase; and
12.3.3 a written explanation of the defect or fault and your reason for return.
12.4. We shall respond by email, accepting or not accepting the fault, or requesting further information.
12.5. Unless we have already agreed that the fault exists, when we receive the Products back, we will check them.
12.6. If we agree that the Products are faulty, we will:
12.6.1 refund the cost of return carriage; or
12.6.2 refund, repair or replace the Products as we choose.
12.7. If you send Products to us without an copy of your invoice or a returns note, we may not be able to identify who you are or the reason for returning the Products and consequently, we may not have sufficient information to enable us to attend to your complaint.
13. Returns
13.1. We do not accept returns unless:
13.1.1 there is a defect in the Products at the time of delivery (such as one arising from damage in transit, faulty design or faulty manufacture); or
13.1.2 we agree in written correspondence before you return the Products to us; or
13.1.3 you are a consumer and you have cancelled your order after having received the Products; or
13.1.4 the Product Information Page sets out a specific returns policy for those Products.
13.2. You are responsible to make sure that we receive any returned Products.
13.3. If you return Products by post or by courier, we recommend using a tracked service and insuring the Products to their value.
13.4. Please return Products as far as possible in their original condition and with all packaging and labels, and securely wrapped so as to protect the Products during transport.
13.5. So far as possible, Products should be returned:
13.5.1 with all parts included;
13.5.2 cleared of personal information and customisations for your preferences, and with security features disabled;
13.5.3 with both the Products and all packaging as far as possible in its original condition;
13.5.4 securely packaged;
13.5.5 with information that allows us to identify who you are and proof that you purchased the Products from us;
13.5.6 with information that clearly states the fault, when it first became apparent, and other information to enable us to identify or reproduce it; and
13.5.7 at your risk and cost.
14. Refunds
14.1. The way you originally paid for the Products determines how we refund you.
14.2. If you return Products that do not qualify for return under these terms or if you do not provide proof of purchase, we may be unable to process a refund. Please ensure that you provide us with your receipt, despatch note or order confirmation.
14.3. If you paid by credit or debit card, we shall refund the same card originally used to place and pay for the order.
14.4. If you paid online using an electronic payment system then we refund that account as soon as possible (usually straight away unless the Products need to be inspected).
14.5. For returns made by post or by courier, we issue a refund once the Products come back into possession.
14.6. It can take up to 14 days (but usually sooner) for the money to be returned into your bank account.
14.7. We will not refund the cost of customs duties to you.
15. Samples of Products
15.1. If you are a business customer and require a sample of a Product before placing a larger order for that same Product, we can arrange for a sample to be sent to you once you have confirmed the specification of the Product with us.
16. Reselling Products
16.1. The following terms apply to Resellers:
16.1.1 We grant you a licence to use the information on the Product Information Page of any Products you Resell to describe those Products (as examples, in a printed brochure, on your own website or on a page you control on a social media website).
16.1.2 We do not require you to make your customer aware that you are a Reseller.
16.1.3 You remain our customer. You are not our agent, distributor, partner, or joint venturer nor are you affiliated in any way to us. You may not claim any relationship with us other than being our customer.
16.1.4 The price you charge your customer may be different from the price we charge you for the Products.
16.1.5 We are not responsible for any compliance with the law in respect of the country or countries in which you sell our Products. In particular, we are not responsible for your paying any taxes that arise from running your business.
16.1.6 We shall deliver the Products you order to the address you specify. This may be your address, or your customer’s address.
16.1.7 If we deliver the Products to your customer’s address then:
16.1.7.1 information within the delivery note may indicate that the Products were supplied by us and not by you;
16.1.7.2 you remain responsible to your customer for all obligations under your contract with them, including for cancellations and returns, and for any other aspect of your customer service;
16.1.7.3 your customer should return the Products (if necessary for whatever reason) to your address and not to the original sender.
16.1.8 All other terms of this agreement apply, including those relating to cancellation, faulty products, returns and refunds.
Terms of use of our Website
17. Your Account
17.1. You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with Products.
17.2. If you use our Website, you are responsible for maintaining the confidentiality of your Account and password and for preventing any unauthorised person from using your Account.
17.3. You agree to accept responsibility for all activities that occur under your Account or password. You should tell us immediately if you believe some person has accessed your Account without your authority and also log in to your Account and change your password.
18. How we handle your Content
18.1. If you Post Content to any public area of our Website it becomes available in the public domain. We have no control who sees it or what anyone does with it.
18.2. You accept all risk and responsibility for determining whether any Content is in the public domain and not confidential.
18.3. Posting Content of any sort does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you.
18.4. You understand that you are personally responsible for your breach of someone else’s intellectual property rights, defamation, or any law, which may occur as a result of any Content having been Posted by you.
18.5. Please notify us of any security breach or unauthorised use of your account.
19. Restrictions on what you may Post to our Website
19.1. You agree that you will not use or allow anyone else to use our Website to Post Content that:
19.1.1 is or may be malicious or defamatory;
19.1.2 comprises commercial images, audio, or video of which you are not a rights holder;
19.1.3 is or may be considered illegal, obscene, offensive, threatening or violent;
19.1.4 is or may be sexually explicit or pornographic;
19.1.5 is could deceive a person or be used to impersonate any person, or that misrepresents your identity, age or affiliation with any person;
19.1.6 gives the impression that it emanates from us or that you are connected with us or that we have endorsed you or your business;
19.1.7 solicits passwords or personal information from anyone;
19.1.8 is or could be used to sell any products or services or for any other commercial use;
19.1.9 links to any other webpage containing material specified in this paragraph;
19.1.10 provides or facilitates the provision of unauthorised copies of another person’s copyright work; and
19.1.11 communicates age-inappropriate Content to anyone under the age of 18.
19.2. In addition to the restrictions set out above, a content you Post to our Website must not contain:
19.2.1 hyperlinks, other than those specifically authorised by us;
19.2.2 words that are irrelevant to the Content Posted;
19.2.3 the name, logo or trademark of any organisation other than your own;
19.2.4 inaccurate, false, or misleading information.
20. Removal of offensive Content
20.1. We are under no obligation to monitor or record the activity of any visitor to our Website for any purpose. However, we may do so without notice to you and without giving you a reason.
20.2. Our Website may include Content Posted by third parties. We are not responsible for any such Content.
20.3. If you are offended by any Content, you should tell us. After we receive notice of a claim or complaint we shall investigate so far as we alone decide. We shall remove the offending Content while our investigation takes place. If we judge that your complaint is without basis, we may reinstate the Content about which you have complained after the investigation has concluded.
20.4. In respect of any complaint made by you or any person on your behalf, you now irrevocably grant to us a licence to publish the complaint and all ensuing correspondence and communication without limit.
20.5. You now agree that if any complaint is made by you frivolously or vexatiously you will repay us the cost of our investigation including legal fees, if any.
21. Children on our Website
21.1. Any person of any age may freely access our Website. We do not check the age of our visitors nor moderate Content on the basis of age-related suitability.
21.2. We do not knowingly collect personal information from any person under the age of 18 years of age.
21.3. You agree that access to our Website by children in your care is provided by you. You agree that before providing access, you have checked that the Content your children might see is suitable for them.
21.4. You now agree to waive any claim you may otherwise have against us on account of age-related suitability of Content and to indemnify us against any claim made by any person on behalf of a child in your care.
22. Intellectual Property
22.1. We will defend our rights in all our Intellectual Property, including our copyright in the Content of our Website whether provided by us or by any other party.
22.2. You may not use our name, logos or trademarks or any other Content on any website of yours or that of any other person except as set out in this agreement.
22.3. You agree that at all times that you will:
22.3.1 not do anything which does or might reduce the value of our Intellectual Property or challenge our ownership of it;
22.3.2 notify us of any suspected infringement of our Intellectual Property; and
22.3.3 without our express permission, not to:
22.3.3.1 copy or replicate it for use by any other person in any way not intended by us;
22.3.3.2 make any change to it or any part of it;
22.3.3.3 publish or store it on any website or cloud storage service, or otherwise allow any other person access to it;
22.3.3.4 create derivative works from it;
22.3.3.5 use it in any way in which it is not intended to be used; and
22.3.3.6 not to use it except directly in our interest.
23. Indemnity
23.1. You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:
23.1.1 your failure to comply with the law of any country;
23.1.2 your breach of this agreement;
23.1.3 any act, neglect or default of yours or by any agent, employee, licensee or customer of yours;
23.1.4 a contractual claim arising from your use of any Product; and
23.1.5 a breach of the intellectual property rights of any person.
24. Disclaimers and limitation of liability
24.1. The terms in this section (and any other term which excludes or restricts our liability) applies to our directors, officers, employees, subcontractors, agents and affiliated companies, as well as to us.
24.2. To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to any Product we sell or make available to you. This does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.
24.3. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then the terms in this section shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term.
24.4. We use our reasonable endeavours to confirm the accuracy of any information we place on this website. We make no warranties, whether express or implied in relation to its accuracy or completeness.
24.5. We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from our website.
24.6. Our website may include content posted by third parties, including advertisements. We are not responsible for any such content. If you come across any content that offends you, please tell us.
24.7. This website may contain links to other websites over which we have no control of the nature, the content and the availability.
24.8. You acknowledge and agree that we shall not be liable in any way for the content of any such linked website, nor for any loss or damage arising from your use of any such website or from your buying goods or services via such a website.
24.9. The inclusion of any links on this website does not necessarily imply a recommendation or endorse the views expressed on those to which we link.
24.10. This website is provided ‘as is’ and ‘as available’ without any representation made. We make no warranty as its usefulness to you, its satisfactory quality, its fitness for any purpose, the availability of any function of the website, the compatibility with your devices or software, privacy of any transmission, or security of use.
24.11. We aim to maintain access to our website, but from time to time it may be necessary for us to suspend all or part of our service for repairs, maintenance or other good reasons. We may do so without telling you first.
24.12. You acknowledge that access to our website may also be interrupted for many reasons beyond our control.
24.13. Accordingly, we make no warranty that this website will meet your requirements or that your use of it will be uninterrupted, timely or error-free.
24.14. Nor do we make any warranty that we will correct defects and errors, nor that the website or the server on which it is hosted are free of viruses or bugs.
24.15. We will not be responsible or liable to you for any loss, foreseeable or not, arising from any interruption of the availability of our website.
24.16. We shall not be liable to you in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) for any loss or expense arising out of or in connection with your use of this website, which is a special, indirect or consequential loss, or an economic loss or other loss of turnover, profits, contracts, business or goodwill.
This applies whether in an action of contract, negligence or otherwise, even if such loss was reasonably foreseeable or we knew you might incur it.
25. Disclaimers and limitation of liability in respect of any Products
25.1. In respect of Products, we make no representation or warranty for:
25.1.1 their quality;
25.1.2 their usefulness to you or anyone else, or their adequacy or appropriateness for a particular purpose;
25.1.3 their condition for resale;
25.1.4 the correspondence of them with any description;
25.1.5 the security of data processed directly or indirectly during their use;
25.1.6 their compatibility with any particular hardware or software;
25.1.7 their availability or accessibility to you without interruption or error;
25.1.8 any malfunction in any hardware of yours as a result of using them;
25.1.9 any malfunction in any Products unless you can prove that they were defective when you received them from us; or
25.1.10 any aspect or characteristic of any Products advertised on our Website.
25.2. We shall not be liable to you for any loss or expense arising from your use of Products which is an indirect or consequential loss; or an economic loss or other loss of turnover, profits, business or goodwill, even if such loss was reasonably foreseeable or we knew you might incur it.
25.3. Except where otherwise set out, our total liability to you, however it arises, shall not exceed the amount you have paid us for Products in the immediately preceding 12 month period. This applies whether your case is based on contract, tort or any other basis in law.
25.4. No term of our agreement with you shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our agents or employees.
26. Miscellaneous matters
26.1. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
26.2. The rights and obligations of the parties set out in this agreement shall pass to any permitted successor in title.
26.3. Any obligation in this agreement intended to continue to have effect after termination or completion shall so continue.
26.4. No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.
26.5. Any communication to be served on either party by the other shall be delivered by hand, sent by a recorded delivery postal service or by email. It shall be deemed to have been delivered: on the day of delivery if delivered by hand, or within 72 hours of posting if delivered by recorded post, or when an email message confirming receipt is sent if sent by email.
26.6. In the event of a dispute, you agree to undertake to attempt to settle the dispute by engaging in good faith with the other in a process of mediation before commencing arbitration or litigation.
26.7. No party to this agreement shall be liable for any failure or delay in performance of this agreement that is caused by circumstances beyond their reasonable control.
26.8. This agreement does not give any right to any third party that statutory law does not already give.
26.9. The validity, construction and performance of this agreement shall be governed by the laws of Dubai and you agree that any dispute arising from it shall be litigated only in that country.